Kathleen M. Lawler Named Professional of the Year in Technical Support Services
Kathleen M. Lawler receives Cambridge Publishing's highest honor

FOLCROFT, PA, October 14, 2010 /24-7PressRelease/ -- Kathleen M. Lawler, Distributed Desktop Support Specialist for Aetna, Inc., has been named Cambridge Who's Who Professional of the Year in Technical Support Services. While inclusion in the Cambridge Who's Who Registry is an honor, only a small selection of members in each discipline are chosen for this distinction. These special honorees are distinguished based on their professional accomplishments, academic achievements, leadership abilities, years of service, and the credentials they have provided in association with their Cambridge Who's Who membership.

"If I can't do it, I'm going to learn how," states Kathleen M. Lawler, a self-taught distributed desktop support specialist for Aetna, Inc. Lending over two decades of industry know-how to her position, she excels in the provision of desktop and technical support for clients. Ms. Lawler utilizes her extensive professional knowledge to troubleshoot computer-related problems and handle hardware and software issues. Motivated by her determination, she considers desire to excel and willingness to learn from others to be the driving forces behind her success.

In addition to her latest honor from Cambridge Who's Who, Ms. Lawler was honored with two silver awards by Aetna for her work on merger acquisition projects. Since joining Aetna, she has headed various projects and looks forward to continuing her work in IT support with the company as a manager.

Ms. Lawler is a Microsoft Certified Professional and a Microsoft Certified Desktop Support Technician. She is an affiliate of the American Poolplayers Association, Inc. and enjoys playing pool in her free time.

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